IDP in Logistics: Efficient document processing with Konfuzio

IDP in Logistics - short for Intelligent Document Processing - in logistics is not only a competitive advantage, but an indispensable basis for smooth processes. 

The management of freight documents, customs documents and warehouse stocks is one of the main tasks of logistics companies. 

However, manual processes, long processing times and susceptibility to errors not only slow down the flow of goods, but also reduce operational efficiency.

In this blog article, you will learn how to solve these challenges using IDP in Logistics. We also explain how innovative solutions such as Konfuzio can help and how AI-supported document processing makes logistics processes many times more efficient. 

idp in logistics overview

IDP in Logistics - Basics of logistics document processing

Document processing in logistics includes the management of various documents such as waybills, delivery bills and customs declarations. 

Traditionally processed manually, digitization offers enormous advantages. Technologies such as optical character recognition (OCR) for text capture, Electronic Data Exchange (EDI) for data exchange and Workflow Management Systems automate the process. Security is key: encryption and blockchain protect data integrity.

Integration into existing systems and ensuring compliance must not be neglected: It is about adapting to legal requirements and complying with tax and customs regulations. 

Implementation requires training to prepare employees for the new processes and ensure their acceptance.

If you implement this successfully, IDP in Logistics not only optimizes the data flow and processes, but also minimizes errors and speeds up processing times. This ultimately leads to smoother processing of deliveries. 

idp in logistics challenges

IDP in Logistics - Challenges

Companies often face the following challenges in document processing in logistics:

Manual processes

Traditionally, many documents are processed manually, which leads to errors, slow processes and increased workload.


A logistics company relies heavily on employees manually entering data into the systems. This method is prone to human error, e.g. if incorrect product codes are entered into the delivery bill, leading to mix-ups and incorrect deliveries.

Variety and complexity of documents

Logistics documents are available in different formats and with specific requirements. The variety and complexity make standardized processing difficult.


A company works with different suppliers, some of which use their own formats for waybills. The company has to adapt to the variety of these formats, which makes integration and automation more difficult.


Manual data entry carries the risk of errors, whether through incorrect entries or incomplete information, which can lead to delays and problems in the supply chain.


When data is entered manually into waybills, important information such as weight or dimensions can be entered incorrectly. This leads to problems when calculating shipping costs or determining the appropriate means of transportation, which in turn leads to additional costs.

Delays and bottlenecks

If documents are not processed on time or there is a lack of efficient processes, delays in the processing of deliveries and bottlenecks occur.


A logistics company has to put up with bottlenecks in the supply chain due to delays in processing customs declarations or consignment notes, resulting in late deliveries and dissatisfied customers.

Security and compliance risks

The security of sensitive data and compliance with regulations and legal requirements (e.g. customs regulations, tax regulations) are important challenges.


If companies do not adequately protect sensitive data in documents or do not properly comply with customs regulations, this can lead to legal consequences. Incorrect customs declarations, for example, can lead to problems with customs authorities or even fines.

Lack of integration of systems

If different systems do not communicate seamlessly with each other, problems arise during data transfer and processing.


A company that uses different warehouse management systems for multiple locations has difficulty seamlessly exchanging data between these systems, leading to inconsistencies in inventory management.

Adaptation to new technologies

The introduction of new digital technologies often requires training and changes in the way of working, which causes resistance or difficulties in adapting.


The introduction of a new automated OCR system for text recognition requires training for employees to ensure they can use the technology effectively without disrupting workflows.

What do these challenges mean in practice?

Overcoming the challenges in logistics requires the Implementation of suitable technologies such as OCR, EDI and workflow management systems. Equally important is the training of employees to increase efficiency and improve the accuracy of document processing. 

A comprehensive understanding of these obstacles enables logistics companies to implement targeted solutions to optimize their document processing.

idp in logistics technologies

IDP in Logistics - Technologies for document processing

You can use various technologies to automate document processing in your logistics company:

Optical Character Recognition (OCR)

OCR is a key technology that captures printed or handwritten text and numbers from documents and converts them into machine-readable text. 

In logistics, this enables the automated extraction of information from consignment notes, Delivery bills etc.

A logistics company uses OCR to automatically process consignment notes. The technology automatically extracts data such as sender, recipient, delivery details and article numbers from scanned consignment notes. This eliminates the need for manual data entry, minimizes errors and significantly reduces processing time.

Artificial intelligence (AI) and machine learning

Through the Use of AI and machine learning systems are able to recognize patterns in large amounts of data. 

In document processing, they support automation and improve accuracy in the classification and processing of documents.

A logistics company uses AI algorithms to analyze customer delivery patterns and preferences. Based on past deliveries, customer feedback and demographic data, the AI suggests personalized delivery options that better meet customers' needs. This adaptability increases customer satisfaction and optimizes the company's supply chain.

Other technologies for document processing in logistics are e.g:

  • Electronic Data Interchange (EDI): EDI facilitates the electronic exchange of structured data between different systems. By standardizing and automating the transfer of documents such as orders, invoices and shipping notifications, companies reduce human error and increase efficiency.
  • Workflow management systems: These systems automate the processing and forwarding of documents within an organization. They define, monitor and control the sequence of activities that must take place from document capture to release or approval.
  • Blockchain technology: Blockchain offers a secure, transparent and immutable ledger for documents. In logistics, companies use blockchain to ensure the integrity of documents such as bills of lading or customs papers and to improve traceability along the supply chain.
  • Cloud-based solutions: Cloud technologies enable access to documents and systems from anywhere. This facilitates collaboration and the exchange of information between different locations or partners.

The selection and implementation of these technologies always depends on the specific requirements and objectives of a logistics company.

green box with konfuzio logo

IDP in Logistics with Konfuzio

For large logistics companies, Konfuzio offers a state-of-the-art document processing solution that is specifically tailored to the requirements and needs of the industry.

Konfuzio is a leading platform for intelligent document processingwhich works with AI-based OCR. This technology makes it possible to efficiently digitize, analyze and automatically process documents. 

The platform offers a wide range of functions that have been specially developed for logistics companies:

  • Intelligent document classification: Konfuzio automatically identifies different document types, including delivery bills, invoices and other logistics-related documents, in order to categorize them efficiently.
  • AI-based document entry: Konfuzio digitizes and analyses various types of documents such as delivery bills, invoices and complaints. Even PDFs can be processed without any problems.
  • Customizable AI: The platform enables customization to individual company needs. You can therefore tailor the AI to your specific requirements and process different document types with ease
  • Multilingual processing: Konfuzio is able to process documents in different languages, which is an advantage for internationally operating logistics companies.
  • High scalability: The platform is scalable and can also process large volumes of documents efficiently, which is ideal for companies with a high volume of documents.
  • Reduction of errors and process costs: By automating document processing, Konfuzio minimizes errors and significantly reduces process costs.

Konfuzio enables logistics companies to take digitization in document processing to a new level. By combining OCR technology and modern AI functions, the platform offers an efficient solution to meet the challenges of digitization. Digitalization in logistics successfully.

You can find more ways to use the advantages of Konfuzios in logistics here:

Use cases in practice

Below you will find 6 different use cases that show how you can use Konfuzio in practice for your logistics company:

Use Case 1 - Faster processing of freight documents


Manual processing of freight documents takes a long time.


Konfuzio automates the extraction of information from shipping documents to speed up the process and reduce errors.

Practical example: 

Large logistics companies process hundreds of freight documents manually every day, which leads to bottlenecks. With Konfuzio, this process is fully automated. The system extracts sender information, recipient data, delivery details and product information from the documents. 

Use Case 2 - Better control over stock levels


Difficulties in accurately monitoring stock levels.


Konfuzio helps to automatically monitor and update stock levels by processing data from incoming and outgoing documents.

Practical example: 

Problems with manual entries lead to incorrect stock levels in logistics. With Konfuzio, companies track stock movements automatically. The software records stock changes in real time and compares them with the expected stock levels. 

Use Case 3 - Efficient route planning


Unnecessary detours in transport route planning.


Konfuzio analyzes route plans and traffic information to identify optimization opportunities and make transport more efficient.

Practical example: 

A logistics company is struggling with inefficient transportation routes that lead to higher costs and longer delivery times. It uses Konfuzio to analyze transport data and suggest optimized routes. 

Use Case 4 - Simple freight handling and customs formalities


Complex processes in freight handling and Customs clearance.


Konfuzio automates the completion of shipping documents and customs forms to minimize errors and speed up the process.

Practical example: 

Manual errors in customs clearance cause delays and penalties. With Konfuzio, companies fill out customs forms automatically and extract relevant data efficiently. 

Use case 5 - Early maintenance detection for vehicles


Difficulties in identifying maintenance requirements in good time.


Konfuzio analyzes maintenance logs to automatically alert you to potential maintenance needs and minimize downtime.

Practical example: 

A logistics company has problems with unforeseen vehicle downtime due to insufficient maintenance. Konfuzio analyzes the vehicle maintenance logs and predicts upcoming maintenance based on wear and maintenance patterns. 

Use Case 6 - Better monitoring of the supply chain


Lack of transparency in the supply chain.


Konfuzio monitors data points in the supply chain and provides early warning of problems in order to shorten response times.

Practical example: 

A lack of transparency in deliveries often leads to unexpected delays. Konfuzio continuously analyzes delivery data and identifies potential bottlenecks or delays. Through these early warnings, companies are able to improve their response time and reschedule deliveries in time to avoid delays.

Conclusion - Konfuzio for more efficiency in logistics document processing

In logistics, efficient document processing is crucial for smooth workflows. Solutions such as Konfuzio optimize this area by automating manual processes and thus saving time.

The advantages are manifold: 

Accelerated processing of freight documents, more precise control over stock levels and optimized route planning are just the beginning. Large companies in particular benefit from these advantages.

The technologies not only enable more efficient handling of freight and customs, but also early detection of maintenance requirements for vehicles. Transparency in the supply chain is increased by monitoring data points and identifying potential problems at an early stage.

In conclusion, it is clear that document processing is no longer a time-consuming, manual process. Thanks to innovative technologies such as Konfuzio, it is becoming a decisive element for competitiveness and efficiency in logistics.

Do you have specific questions about efficient document management in logistics? Let's explore together how Konfuzio can support your company. Write to us - our experts are ready to discuss solutions for your requirements with you.

    Janina Horn Avatar

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