Data Protection

The Helm & Nagel GmbH, contact details see Imprint, is responsible for the processing of your data within the meaning of Art. 4 No. 7 of the General Data Protection Regulation (DSGVO).

You have the right

• to request information from us about the data stored about you,
• request rectification, erasure and restriction of the processing of your data,
• complain to us about the processing of your personal data,
• to object to the processing of your data at any time. In the event of an objection, we will no longer process your data. An exception exists insofar as compelling reasons worthy of protection exist that outweigh your interests,
• to lodge a complaint with any data protection supervisory authority, in particular in the Member State of your residence, workplace or the place of an alleged infringement, if you believe that the processing of data concerning you violates the GDPR or other data protection law.

Depending on the request you approach us with, the following additionally applies:

Website usage

For the Internet offer of Helm & Nagel GmbH applies that with each access of users to a page from the Offer of Helm & Nagel GmbH and each time a file is retrieved, data about this process is collected and used to provide the content of the Internet offer for the duration of the usage process. Each time our pages are accessed or a file is retrieved, additional data is also collected and stored in a log file.

In detail, each data set consists of:

• the page from which the file was requested (referrer)
• the name of the retrieved file
• the date and time of the request
• the amount of data transferred
• the access status (file transferred, file not found, etc.)
• a description of the type of web browser used
• the IP address of the visitor
• any other similar information that may be used in the event of attacks on our IT systems

When using this general information, the Helm & Nagel GmbH does not draw any conclusions about the data subject. Instead, this information is required in order to:

• Provide our website content correctly and efficiently
• ensure the long-term functionality of our IT systems
• To provide law enforcement authorities with the information necessary to prosecute in the event of a cyberattack.

Anonymously collected data may be statistically analyzed by the Helm & Nagel GmbH for the purpose of increasing the security of our enterprise and the personal data we process.

Website registration

If desired, the data subject may register on the website of the controller by providing personal data. The personal data required for the use of the Internet offer are transmitted to the controller in the registration form.

The registration of the data subject by voluntarily providing personal data serves the purpose of the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users.

Inquiries

Personal data from inquiries (e.g. e-mail address, names and other contact data) that we receive via the web forms or e-mail addresses (e.g. [email protected] or [email protected]) are stored on our mail server and processed for the purpose of handling the inquiry. A process is created in our electronic process system for inquiries.

Personal data from inquiries (e.g. e-mail address, names and other contact data), which are collected during telephone inquiries, are collected for the purpose of processing the inquiry. If inquiries are received by mail, the same procedure is followed.

There is no obligation to provide personal data for inquiries. However, a response to the inquiry can only be made if we can contact the inquirer.

The processing of personal data in requests is in principle already permitted either under Article 6 (1) b) DSGVO (performance of a contract or pre-contractual measure) or under Article 6 (1) f) DSGVO (legitimate interest).

E-mail communication

Inquiries and website registrations offers persons the possibility to get in contact with Helm & Nagel. Helm & Nagel GmbH informs these persons at regular intervals by e-mail about disturbances, changes and news.

The emails of Helm & Nagel GmbH may contain so-called tracking pixels. A tracking pixel is a thumbnail image embedded in such e-mails that is sent in HTML format to enable log file recording and analysis. This enables a statistical analysis of the success or failure of the email communication. Based on the embedded tracking pixel, the Helm & Nagel GmbH may see if and when an e-mail was opened by a data subject, and which links contained in the e-mail were clicked by the data subject, in order to optimize the e-mailing and to better tailor the content of future e-mails to the interests of the data subject.

Cookies

Cookies are small text files used by websites to make the user experience more efficient. By law, we can store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types, we need your permission.