Solutions for Government Agencies and Public Administration
Artificial intelligence in the public sector

What Konfuzio handles in administration:

Sort Inbox

Applications, appeals, invoices, and supporting documents—whether received via email, scan, or upload—are recognized and assigned to the appropriate department.

Read data

Names, addresses, amounts, and deadlines from forms, contracts, and reports—even from handwritten documents and poor-quality scans.

Verify the information

Validation rules compare values with thresholds, deadlines, and the rest of the document. For each discrepancy, the rule indicates the location in the original document.

Respond to inquiries

Konfuzio Chat provides answers based on your guidelines, forms, and fact sheets—for citizens and for your own organization.

Use Cases in Public Administration

Review expert opinions and supporting documentation

Waste assessment report based on the Ministry's template: 29 fields and 14 validation rules for threshold values, dates, and discrepancies, with each anomaly noted along with its source. Our Entry for the IÖB Challenge 2026.

Land Registry Extracts in the Planning Approval Process

Owners, addresses, and encumbrances from thousands of property records, so that the parties involved can be notified early and the proceedings are not held up by the status of the case file.

Applications with Contracts and Supporting Documents

Second-home tax, housing subsidies, or grant applications: Names, addresses, and amounts from submitted lease agreements and certificates are entered directly into the specialized system.

E-bills and paper bills in one inbox

XRechnung and ZUGFeRD are imported, as are scanned invoices. A single approval process applies to both, with approval by the Finance Department.

Safety and Operations

Operated Safely, Decisions Made in a Transparent Manner

  • Company of your choice: in data centers in Germany, in your data center, or on-premises.
  • ISO 27001: Certified in software and information security; documentation available in the Trust Portal.
  • Data Processing under the GDPR: Data will be deleted after the contractually agreed-upon period.
  • People decide: Mark the validation rules; the processor approves them. No decision can be made without approval.
  • EU AI Act: Documentation and record-keeping to meet your reporting requirements, What the AI Regulation Requires.

Procurement and Data Protection

  • Component Overview and license list available upon request
  • Data Processing Agreement and certificates on the Trust Portal
  • Test Run with Your Templates before the decision
  • Businesses in Your Area possible without any data leakage

From Real-World Experience:

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