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Artificial intelligence in the public sector

Konfuzio®

AI is often still a niche topic in public administration. However, the opportunities for process optimization are enormous. By using AI, the public sector is supported in various activities and benefits from the optimization of processes.

Use the Konfuzio platform to train our AI specifically for your applications. We support you with the ideal technical environment and the necessary know-how.

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Data and AI in the public sector

The public administration is being pushed by

  • hierarchical structures,
  • rigid career paths,
  • often outdated technology and
  • little flexibility in your work processes

quickly reach their limits. However, overcoming these limits is becoming increasingly important. In a working environment with increasingly cross-sectional challenges and short-term changes, a high degree of agility is required.

Artificial intelligence offers the possibility of using the availability of digital data and its analysis as an opportunity.

Since AI is still a niche topic in the public sector, the latter is increasingly faced with the question of how AI can be used meaningfully and what concrete potential applications look like. The result of an introduction is an improvement in internal administrative processes and thus a reduction in the administrative burden. The increase in efficiency also leads to a higher quality of service and better interaction with citizens.

Use Cases

Land register data extraction by AI in the planning approval procedure

Challenge

On average, the planning and implementation of a new railway line takes several years or decades. As the construction has a strong impact on the surrounding area, a so-called planning approval procedure must be initiated, in which all owners and encumbrances of the underlying land must be identified. This process involves thousands of documents that need to be examined.

How can Konfuzio help?

Konfuzio supports Deutsche Bahn in the planning of a new railway line by browsing through countless documents such as "land certificates" and extracting important data, namely the landowners, their addresses and the ownership structure.

Solution

The automatic identification of the landowners and the respective encumbrances enables Deutsche Bahn to approach them immediately to work out the details necessary for the construction of the line.

Public sector law enforcement email analytics through AI

Challenge

After the infamous Enron audit scandal, the responsible authorities had to search more than 500,000 e-mails for suspicious content in order to be able to investigate or uncover all criminal offences.

How can Konfuzio help?

Konfuzio accelerates these tedious processes by immediately recognizing and structuring conspicuous data such as a certain choice of words, the exchange between certain people and their positions.

Solution

With the automatic listing and processing of suspicious email histories, the authorities know immediately which histories they need to investigate more closely.

Process leases with AI in public administration

Challenge

If people wish to apply for a secondary residence, they must submit their rental contracts to the relevant office so that the secondary residence tax can be calculated on this basis. These contracts are then also deposited at the municipal administration.

How can Konfuzio help?

Konfuzio helps to automate these processes by reading and extracting the required information such as names, addresses, bank accounts etc.

Solution

By extracting the important data, officials can quickly transfer it to their IT systems and forward it to the relevant authority.

Creating real value from data through AI in the public sector

The possible applications of artificial intelligence in the public sector are vast and offer incredible potential.

Konfuzio helps you to understand and validate data from your documents.

We go beyond the partial automation of processes and offer end-to-end automation. In this way, we enable our customers to constantly change and adapt in the digital age. Take full advantage of the competitive edge that can be established through the combination of AI, data and human expertise.

This allows you to create real added value from your data through data-driven value creation.

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