Artificial intelligence in healthcare

Artificial intelligence offers great opportunities for the healthcare sector. Through the use of AI, the healthcare sector is supported in various activities and benefits from an optimization of processes. Use the Konfuzio platform to train our AI specifically for your applications. We support you with the ideal technical environment and the necessary know-how.

Data & AI in healthcare

Artificial intelligence offers promising opportunities in healthcare, because one of the biggest challenges lies in the networking of the players involved, such as health insurance companies and insured persons. A multitude of interfaces, high data security requirements and vast amounts of information make it difficult to review critical cases. AI allows data to be processed quickly and specifically and is integrated easily into follow-up processes. 

Faster response times, lower error rates, and less information loss give you a competitive edge. For example, AI reduces the workload of medical records reviewers. Individual risks are automatically identified and pre-existing conditions are sorted into risk classes. This subsequently facilitates further processing by humans.

Understanding medical records with AI in healthcare

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Challenge

The medical history of a patient or policyholder includes various operation reports, doctor's letters and test results. These are often only available in an unstructured manner. Doctors, insurers, etc. spend countless hours sorting the various documents and assigning them to a patient.

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How can Konfuzio help?

Our AI helps a German reinsurer, for example, to understand all correspondence in the risk or benefit assessment, which is essential for their assessment of the insured event.

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Solution

With Konfuzio, both doctors and insurers gain structured access to the patient's course of disease and can immediately track all important information such as name, dates, previous illnesses, etc. in an orderly manner. For new documents an accuracy of up to 90% can be achieved.

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    Using AI in healthcare for fraud detection

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    Challenge

    Health insurance companies are often confronted with invoiced medical services that do not correspond to the actual performance. These can be simple cases, such as double billed medical bills, but also intentional fraud.

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    How can Konfuzio help?

    Konfuzio solves this problem by automatically comparing the diagnosis with the billed service in the background. The artificial intelligence immediately detects inconsistencies and points them out.

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    Solution

    This led to a fraud reduction to almost zero for one of our health insurance customers and to considerable savings.

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    Perform healthcare sentiment analysis with the help of AI

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    Challenge

    In order to keep up with customer trends in today's world, companies only need to look at the often very emotional reactions on social media as well as in rating and comment columns. However, this requires an enormous expenditure of time.

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    How can Konfuzio help?

    Konfuzio can help physicians improve their treatment and patient services by analyzing how patients talk about their treatments, medications and other issues. This can be done by examining social media or emails between patients, their doctors or pharmaceutical companies.

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    Solution

    Our software can help to carry out a sentiment analysis so that, for example, doctors can gain a better understanding of their patients' feelings or, in general, companies can tailor their products more precisely to their customers' needs.

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