Intelligent Automation

Intelligent Automation for Digital Process Optimization

Christopher Klee

In a world characterized by optimization and digital transformation, successful companies must act faster, better and more intelligently than their competitors on the market. To achieve this and maximize the potential of employees, modern technologies and Intelligent Automation help.

What is Intelligent Automation?

Intelligent Automation describes the digital optimization of business processes and services through the integration of Robotic Process Automation (RPA), artificial intelligence (AI), professional data processing and machine learning. This combination of different technologies ensures lean, effective and automated workflows. This reduces the workload of employees, lowers the susceptibility to errors and can always evolve through Deep Learning.

Especially processes that involve the processing of documents and receipts can be optimized sustainably, effectively and digitally using technology from RPA and AI. Through intelligent document processing the information of the documents and vouchers is extracted and transferred into structured data. These can be processed in the further process and stored for future business cases.

Why is Intelligent Automation important for any business?

It is important for every company to optimize processes and use its own resources as efficiently as possible. Intelligent automation can achieve both: processes can be implemented more cost-effectively and faster, and modern solutions and services that conserve employees and resources can be developed and integrated.

In this way, companies can position themselves in a modern and future-proof way, save costs and improve the end product. After all, in addition to internal processes, services and contact points with customers can also be automated, so that the customer journey is also improved. Digital transformation is relevant for every company.

In addition, intelligent process automation can ensure that employees are given the opportunity to fully develop their talents. Often, repetitive and bureaucratic tasks get in the way of this, which are very time-consuming and weaken employee morale. As a result, they will not be able to fully contribute their skills to the company in the long term.

Automating these processes can remedy the situation and also brings many other benefits: The use of intelligent automation within companies' business processes can increase the efficiency of internal and external processes and create new capabilities within companies that go beyond human capabilities. At the same time, the talents and skills of employees can be enabled.

Faster and more efficient processes also increase the speed within the company without putting increased pressure on employees. This gives them more time to perform their core tasks, deal comprehensively with the more complex cases, and provide comprehensive customer care.

What are the advantages of Intelligent Automation?

Due to the advancing process automation with classic OCR, ICR, or RPA, this is hardly a unique selling point or competitive advantage on the market anymore. It is therefore important to take the next step here as well and establish intelligent technology that positions your company in a modern and future-proof way and drives a targeted digital transformation.

Compared to classic automation, intelligent process automation has many advantages:

  1. Optimize processes and services sustainably
  2. Automate complex tasks
  3. Minimize susceptibility to errors
  4. Increase efficiency in the company
  5. Promote innovations
  6. Enable employees

How does Intelligent Automation work?

Intelligent automation is a comprehensive process, as it first requires an analysis of the processes, workflows and services to be optimized - only then can these also be improved in a targeted and sustainable manner. However, with a suitable partner at your side, the implementation of intelligent software and the training of AI can be implemented quickly and reliably. The steps of the Optimization cycle are:

  1. Process analysis
    The first step is to review existing workflows and services and examine them for automation and optimization potential.
  2. Process optimization
    Subsequently, the new process is jointly developed and all appropriate steps are intelligently automated.
  3. Implementation of the software
    Subsequently, the new process is jointly developed and all appropriate steps are intelligently automated.
  4. Analytics and Deep Learning
    After the development of an efficient, automated process, the necessary software, including the KüMoG, is developed together and all the appropriate steps are intelligently automated.

Through comprehensive monitoring, targeted collection of data and analytics of processes and services, the artificial intelligence can subsequently be constantly adjusted and continuously improved.

Who benefits from Intelligent Automation?

Every company that has to map repetitive and bureaucratic processes benefits from intelligent automation. Especially when many processes involve the capture and processing of documents and records, automated solutions can generate added value for companies - intelligent document processing turns unstructured information into structured data that can be reused and digitally stored in systems. Especially Companies from the financial sector therefore benefit from intelligent process optimization.

Use Case

An example of the successful implementation of intelligent automation, offers the cooperation with the DataSpark GmbH & Co. KG. The company from Frankfurt am Main supports companies in their digital transformation and relies on the technology of Konfuzio.

DataSpark analyzes its customers' processes and uses intelligent automation for targeted process optimization. In doing so, the company focuses primarily on the collection, analysis and further processing of data. Whether from mailboxes, receipts or other digital and paper information sources - Konfuzio's technology reliably extracts the relevant information.

Automation enables projects to be implemented with significantly more speed and thus significantly shorter time-to-solution. In addition, repetitive tasks and simple decisions are digitized and automated so that they can run quickly and reliably and without tying up employee resources.

Intelligent Automation with Konfuzio

The solution for highly professional and modern process automation and optimization through intelligent automation offers Konfuzio. The German company specializes in high-quality technology for intelligent Document processing specialized and can optimize the processes of any company with a lot of experience. With modern IDP software, intelligent RPA and Deep Learning algorithms, Konfuzio is well positioned and offers the right solution for every company to drive professional and efficient process automation and optimization.

FAQ

What is Artificial Intelligence (AI)?

Artificial intelligence is the umbrella term for applications that can take on human tasks independently, automatically and digitally, and rely on a certain level of machine intelligence to complete them. This includes the recognition and processing of language, but also the execution of certain repetitive processes and decisions. Through machine learning and deep learning, AI can be constantly developed further.

What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) describes the automated handling of structured business processes by digital software robots. This innovative technology has its strengths particularly in structured, repetitive and rule-based processes. It can implement these quickly, reliably and digitally automated.

What is the difference between Intelligent Automation and Robotic Process Automation (RPA)?

In a way, Intelligent Automation represents the next level of process optimization. Robotic Process Automation (RPA) is a part of the comprehensive optimization and modernization through Intelligent Automation.

Is Intelligent Automation possible via a cloud?

Yes, Konuzio also offers its technologies and services via the cloud. Thus, Intelligent Automation can also be implemented via the cloud, as a Software-as-a-Service model, or on-premise.

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