Insurers teach Konfuzio

Konfuzio learns new interdisciplinary tasks and can be used throughout the company. Find inspiration for possible use cases for Konfuzio AI at your company.
For more information, please feel free to request a handout.

    Inquiries

    Vehicle registration document
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    Challenge

    A comparison, change or new customer – relevant documents are requested from the policyholder which are necessary to calculate the policy. For example, at the latest when taking out a motor vehicle insurance, the vehicle registration document and, if available, the last premium invoice are submitted and stored in the system.

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    How can Konfuzio help?

    Data required for the conclusion of the motor vehicle insurance are read from the documents. For example with a vehicle registration document, this could be the manufacturer key number (HSN) and type key number (TSN), which are used to calculate the premium.

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    Solution

    Konfuzio supports the reading of relevant data from incoming documents for the conclusion of motor vehicle insurance policies and enables the automatic processing without typing.

    Understanding

    Insurance policy
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    Challenge

    The transfer of documents between insurance companies, brokers and other partners is widely standardized by the BiPRO Norm 430. A multitude of different documents and GDV inventory data have to be processed and entered into the used system after the transmission. The documents often do not arrive in a machine-readable form and are not uniformly transferable.

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    How can Konfuzio help?

    Konfuzio categorizes the different types of incoming documents and can recognize individual pieces of information. This ensures access to the relevant data. For insurance policies, personal data or contractual specifications are automatically filtered out and brought into a uniform structure.

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    Solution

    The uniform provision of data from the transferred policies eliminates the need for manual reading and entry into the corresponding system.

    Support

    Identity document
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    Challenge

    The access of various claims reports is usually unstructured and requires manual transmission and verification of data. Be it a death certificate in the event of death, a photograph of a damaged vehicle or the identity card of those involved in the accident, the submitted information is usually viewed manually by a claim handler.

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    How can Konfuzio help?

    Konfuzio processes the submitted documents for the damage report. From scanned ID documents, for example, important personal data and the address are output and made available for further processing.

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    Solution

    The manual effort of entering submitted claims no longer exists as Konfuzio automatically takes over the data extraction. At the same time, plausibility checks can be carried out, which compare, for example, reported losses with the insured maximum amounts.

    Identity card

    Expand

    Insurance policy
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    Challenge

    Stock valuations or transfers are complex. Assessing the portfolio and checking the policies, premium invoices and other documents takes time. The more detailed the review, the more time is needed but the better the valuation of the portfolio.

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    How can Konfuzio help?

    Konfuzio supports the evaluation of individual contracts by aggregating the information across documents. The future premiums and brokerage payments are extracted from the insurance policies, special contractual features are identified and brought into a uniform structure.

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    Solution

    Konfuzio prepares portfolios in a granular manner by means of a structured summary of the individual sources of income for valuation.

    Manage

    Damage claim
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    Challenge

    Since claims notifications are received via various channels and in a non-uniform form, the information submitted is usually viewed manually by a claim handler. It is necessary to compare the loss with the insured risks and to check the plausibility of the amount of the loss.

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    How can Konfuzio help?

    The structuring of claims data automates the transfer into our customers' systems for the management of claims. In addition to the structuring and extraction of claims data, Konfuzio can perform plausibility checks and thus, for example, compare the insured maximum amounts of the policy with the amount of the submitted claims.

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    Solution

    The manual effort for processing, checking and transferring claims notifications to the corresponding IT system is greatly reduced.

    Mail traffic
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