AI in Insurance
Artificial intelligence for Insurance
Insurers review and process large volumes of documents and data every day. This is precisely where artificial intelligence has the greatest impact: It automatically extracts information from policies, claims reports, and identification documents, significantly speeding up your processes.
Smart Software for Insurers
The Konfuzio software is developed in Germany to meet the needs of the insurance industry. It accurately extracts data from incoming documents and provides a high-quality, structured database for your core systems.


Customer service and advice through intelligent chatbots
Insurance companies use Konfuzio Chat to automate customer service and consultations: The chatbot answers inquiries based on your own documents and rate plans, thereby reducing the workload on your claims processing team.
Use Cases in the Insurance Industry
Auto Insurance: Automatically Read Vehicle Registration Documents
Konfuzio extracts the manufacturer code (HSN) and type code (TSN), as well as other information, directly from the vehicle registration certificate and provides the data needed to calculate premiums without the need for manual data entry.
Process insurance policies and BiPRO 430
After transmission via BiPRO Standard 430, Konfuzio categorizes the incoming documents and GDV inventory data, filters out personal and contract data, and organizes them into a uniform, machine-readable structure.
Review Claims Reports and Identification Documents
Konfuzio extracts personal data and addresses from scanned identification documents and claims records while simultaneously performing plausibility checks, such as verifying that reported claims do not exceed the maximum insured amounts.
Portfolio Valuation
For valuations and transfers, Konfuzio aggregates information across documents, extracts future premiums and brokerage fees from the policies, and highlights contractual specifics.
Where Does Your Insurance Stand on AI?
Take the free AI assessment: In about two minutes, you'll see your AI maturity level, a comparison with your industry, and specific recommendations for action.
