To optimize processes sustainably and use data as effectively as possible, modern companies rely on an AI Cloud. Konfuzio offers a powerful and enterprise-customized solution to ensure full data sovereignty even in a hybrid multicloud infrastructure.
Based on our extensive expertise in AI technology, this article aims to provide advanced knowledge that will enable you to develop a powerful and secure AI cloud platform. You will gain insights to make an informed decision between running on your own servers and opting for third-party cloud services.
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This article was written in German, automatically translated into other languages and editorially reviewed. We welcome feedback at the end of the article.
What is an AI Cloud?
An AI Cloud is a digital form of storage that can provide various IT resources and also exploits the possibilities of artificial intelligence (AI). In this way, the stored data can be meaningfully linked and intelligently processed, so that modern business technology and data science workflows can be developed and optimized.
What does an AI Cloud help with?
Many companies are modernizing their operations and, in the process, expanding their areas in cloud computing and artificial intelligence. With this growth and the provision of a growing number of AI (artificial intelligence) and ML (machine learning) models in a highly available and scalable infrastructure, there are a number of new challenges that many companies want to and must face if they want to continue to operate successfully on the market in the future.
Enterprise-wide data science efforts that aim to implement modern storage, artificial intelligence and cloud computing technology on a large scale are complex to implement. Therefore, in addition to a powerful technical foundation, competent collaboration between a company's internal teams is needed to create a high-quality solution. Only in this way sustainable processes can be developed and maintained.
For the care and Further development of processes it is of significant importance to establish reliable model monitoring. Only with close-meshed monitoring technology can drifts or performance deterioration be detected and sustainably remedied during the entire life cycle of a model.
In order to also ensure compliance standards in the company, maintaining the reproducibility, traceability, explainability and verifiability of machine learning is central. All of these points, as well as the development of a modern data science workflow, can only be enabled by powerful AI Cloud technology.
GPT in the AI Cloud
The interest in GPT, Generative Pretrained Transformer, or Generative AI is not just hype, but impactful technology that is revolutionizing everyday work. Through automation, personalized content, and data-driven insights, companies can streamline their processes and deliver unique experiences to their customers. In this context, operating in their own AI Cloud ensures competitive advantages for companies through true data sovereignty.
Below, we highlight eight key applications of generative AI that illustrate how this technology can transform different areas of your business, from sales and service to marketing and IT. Whether you're a sales professional, a service representative, a marketer, an IT specialist or a C-level manager, this list has something for everyone. Get ready to take your business to the next level with generative AI!
- CRM improvement: Companies can use generative AI to improve the customer experience by delivering AI-generated content across all interactions, including sales, service, marketing, and IT. This technology integration significantly increases productivity and efficiency.Use case: Salespeople can use AI to quickly create personalized emails tailored to each customer's needs, based on CRM data. This automation allows salespeople to focus on building relationships, closing deals, and generating revenue.
- Service Management: Service teams can use AI technology to automate the creation of service briefings, case summaries, and work orders based on trusted case and customer data.Use case: Automated service report and work order generation enables service teams to spend less time on routine tasks and more time building customer loyalty. This automation is enabled by real-time data and trusted AI capabilities.
- Marketing personalization: AI technology enables marketing teams to deliver personalized and engaging experiences at every customer touchpoint.Use case: Marketers can quickly create audience segments using natural language prompts and AI-powered recommendations for enhanced targeting to ensure the right messages and offers reach the right people at the right time.
- Commerce customization: AI technology enables companies to deliver tailored commerce experiences at every step of the buyer journey. Auto-generated recommendations, content and communications are based on unified real-time data.Use case: Brands can automatically customize product descriptions to each shopper based on their customer data. AI also guides brands in achieving commerce goals, such as selling off inventory from the previous season or increasing average order value.
- Workflow automation: AI technology is changing the way work gets done by enabling users to create code-free workflows with simple prompts at every step.Use case: Users can leverage AI automation by creating workflows with AI actions embedded in each step.
- Data visualization: AI technology enables users to better understand and interact with their data. Users can generate insights in a conversational way, enabling smarter data experiences.Use case: Sales managers can create visualizations that show real-time progress against their quota, along with recommendations for achieving their goals, using natural language prompts.
- Workflow generation: AI capabilities allow users to create workflows from a single text prompt.Use case: Users can create a workflow that notifies a sales rep when a lead converts to an opportunity using natural language prompts.
- software development: AI technology enables developers and IT teams to accelerate software development by generating intelligent code using natural language.Use case: Developers can code faster by looking for code vulnerabilities and suggesting inline code using AI technology.
Overall, generative AI is revolutionizing numerous aspects of business operations, improving customer experiences, increasing productivity, and delivering valuable insights. Whether by automating routine tasks or delivering sophisticated, personalized content, AI is opening up new opportunities for businesses to excel in a digitally driven market landscape.
AI Cloud and Data Science Workflow
A data science workflow should process data reliably and quickly and through the implementation of these, create automated processes and business models. This requires in the Workflow development of Data Scientists to repeat and collaborate on a number of steps - including training and optimizing the respective models.
Once the models have been trained and optimized, the AI or machine learning models can be tested and deployed in production. In this context, the management and maintenance of a model after its development is of crucial importance for the Providing continuous business value over its entire life cycle.
AI Cloud in Hybrid and Multicloud Infrastructures - Ensuring Data Sovereignty
In the course of digitalization and the exponential increase in data volumes, the topic of cloud computing is gaining enormous importance. The AI Cloud has established itself as a powerful tool that brings data analysis, machine learning and artificial intelligence (AI) to the cloud.
Hybrid and multicloud infrastructures are becoming increasingly popular as they offer companies flexibility, efficiency and scalability. They enable services and applications to be distributed across different cloud environments and used optimally. But what does this mean for data sovereignty?
Data sovereignty - the control and ownership of one's own data - is a crucial aspect of using cloud technologies. By using AI Cloud in a hybrid or multicloud environment, the company can retain control over its data. Data sovereignty is maintained through the use of encryption technologies and strict access rights.
In addition, the use of AI cloud technologies in hybrid and multicloud infrastructures enables the efficient use of resources. Data can be stored and processed where it makes the most sense. Whether locally, in a private cloud or in a public cloud - AI Cloud technology enables flexible and efficient data use and processing.
But it's not just about efficiency. By using AI cloud technologies in hybrid and multicloud environments, companies can also develop new business models and services. From forecasting sales trends to improving customer interactions, the possibilities are almost endless.
Finally, AI cloud technology also offers enhanced data security capabilities. By using machine learning and AI, anomalies and potential security threats can be detected and addressed more quickly. This increases data security and helps maintain data sovereignty.
What features does an AI Cloud offer?
However, after initial AI experiments, many companies have difficulties implementing their models sustainably in production workflows and processes. Cumbersome and manual processes, missing DevOps-knowledge or resources, and the ability to monitor models that become inaccurate or distorted over time stand in the way.
AI Cloud, on the other hand, provides a collaborative environment that makes it easy for organizations to create, manage, deploy, and monitor machine learning technology in production. Konfuzio provides a simple interface that enables end-to-end model management, 1-click deployment, auto-scaling, and model monitoring with automatic detection of deviations and biases. As a result, companies can use AI Cloud to move AI technology into production faster and continuously optimize their services further. The result: positive and responsible results are also produced in practice.
An AI Cloud provides all the components for high-quality data science workflows:
- Model creation
- Model deployment
- Model management
- Model monitoring
1. model creation
Data Scientists often work in teams to develop solutions for a specific use case in an all-encompassing way. They can choose from a variety of machine learning frameworks to enable optimal development. The AI Cloud enables Data Scientists to collaborate effectively and have a central repository of data and models, regardless of the machine learning framework used to train them.
For example, teams are able to compare experiments across many evaluation metrics using a leaderboard. Teams can also view experiment summaries and relevant metadata to help them decide whether to promote specific experiments. Once Data Scientists have selected the experiment of their choice, they can register it with Model Registry to create a new model version.
2. model provisioning and scaling by MLOps.
Deploying models presents a number of challenges and often requires cross-team collaboration among data scientists, IT infrastructure and operations experts (DevOps or MLOps). This can become even more complex as teams increase the number of models and frequency of retraining. An AI cloud simplifies this process because the models can be deployed to a server and made available as a REST endpoint (real-time or asynchronous processing). They can also be automatically provisioned on a regular basis.
Within each of these deployment types, enterprises have the option to choose between the following deployment modes: Single Model (simple deployment), A/B Test (forwarding a portion of traffic to different models), and Champion/Challenger (comparing the performance of a new challenger model to that of the established champion model). The models can also be deployed in specific environments that can be configured by teams. MLOps provides a full deployment history and the ability to revert to a previous version if needed. All of this can be done with a few clicks in the AI Cloud.
3. model management and model governance
AI Cloud stores and manages data, artifacts, experiments, models, and deployments, increasing visibility for Data Scientists and compliance teams. It also provides results and feature importance statements to simplify compliance. There are user and group level permissions to ensure that only authorized individuals are able to make changes to the environment. In addition, the dashboard clearly displays an overview of the entire organization, users, experiments, deployments, and audit trails.
4. model monitoring
Basically, it should be noted that the performance of a model degrades over time. Organizations that want to maximize the performance of their applications need to monitor the performance of these to identify the optimal time to replace or rework them. AI Cloud workflows include real-time monitoring of them to detect anomalies, drifts, and fairness and accuracy degradation. IT teams are also able to view their metrics and alerts in a real-time dashboard as well, allowing Data Scientists to dive deeper to gain a complete understanding.
AI Cloud's alerting capabilities allow teams to set rules and be notified of critical events. When the predefined threshold is exceeded and anomalies are triggered, alerts are sent to the dashboard and errors can be fixed before they become a problem for the business. In addition, the Data Scientist can configure the model to automatically re-train when a specific metric falls below a threshold.
Konfuzio provides the infrastructure for your Enterprise AI Cloud
Konfuzio specializes in providing a robust and scalable infrastructure for enterprise AI cloud deployments. This platform leverages the latest technologies and models to deliver innovative data management and machine learning solutions in the cloud.
By integrating technologies such as Salesforce, Google and Azure into their platform, Konfuzio provides a versatile tool for business applications. The platform enables companies to break new ground by using AI models and data-driven solutions to optimize their business processes.
One of the key aspects of the Konfuzio platform is the efficient use of data. The platform provides powerful data management tools that enable quick and easy analysis of large amounts of data. With the ability to extract relevant insights from data, companies can make informed business decisions and better serve their customers.
In addition to data analysis, Konfuzio offers comprehensive machine learning services and solutions. With features such as the GPT (Generative Pre-trained Transformer) model, Konfuzio enables the development and implementation of powerful AI applications. Whether automating customer service requests or predicting sales trends, Konfuzio provides the necessary resources.
Konfuzio also offers a range of apps and products specifically designed to meet the needs of enterprises. From customer service apps to business intelligence tools, Konfuzio's platform enables companies to improve their business processes through the use of AI cloud technologies.
Overall, Konfuzio provides a comprehensive and robust infrastructure for implementing an enterprise AI cloud. With their platform, enterprises can take full advantage of cloud technology while maintaining control over their data. With Konfuzio, enterprises can reach the next level on the path to digital transformation.
What are the AI Cloud alternatives?
For the effective use of artificial intelligence, you need not only powerful AI software, but also the appropriate cloud infrastructure. Although the best-known providers in this area are Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform, there are a variety of other providers that represent powerful and cost-effective alternatives.
Choosing the right cloud provider depends on several factors, including the specific requirements of the company, the availability of resources and the necessary infrastructure. Compatibility with the AI software, in this case Konfuzio, is also a key consideration.
Deployment of Konfuzio is not limited to specific cloud providers, but can be done in any suitable cloud environment. One of the most efficient and cost-effective ways to deploy is using containers. Docker, a leading tool in this area, allows software to be isolated into separate containers, enabling easy and fast deployment. In addition, Konfuzio can also be deployed on a Kubernetes cluster, a platform for automating the deployment, scaling, and management of container applications.
Alternatively, Konfuzio can also be installed on-premises, i.e. on company-owned servers. This method gives companies full control over their data and processes. It is particularly useful for companies that need to meet strict data protection requirements or want to retain full control over their infrastructure.
31 Vendors for building an AI Cloud
It is important to note that choosing the right hosting provider can have a significant impact on the performance and cost efficiency of the AI solution. Companies should therefore carefully consider the various options before making a decision. Regardless of the hosting solution chosen, it is critical that businesses select the right AI software that meets their specific needs and goals. In this case, Konfuzio offers a robust and versatile platform for digitizing and automating business processes.
- Amazon Web Services (AWS)
- Google Cloud Platform (GCP)
- Microsoft Azure
- IBM Cloud
- Alibaba Cloud
- Oracle Cloud Infrastructure
- Tencent Cloud
- SAP Cloud Platform
- Rackspace
- Digital Ocean
- Vultr
- Linode
- Heroku
- Hetzner Cloud
- OVHcloud
- Scaleway
- CloudSigma
- UpCloud
- Hostwinds
- Vultr
- Liquid Web
- A2 Hosting
- Bluehost
- SiteGround
- iPage
- DreamHost
- InMotion Hosting
- HostGator
- 1&1 IONOS
- Salesforce Cloud - Sales Cloud
- Zoho Cloud
Data in the European Union - AI and GDPR
The key to a powerful AI cloud platform is robust software solutions that ensure high infrastructure speeds and reliable performance. By implementing technologies such as confidential computing and hardware-based storage encryption, organizations can create secure enclaves where data is continuously protected even as it is exchanged and processed. These security features are especially essential for processes involving sensitive data.
"A growing number of companies are using artificial intelligence on a daily basis."
Jonas Metz, Manager Strategic Deals at OVHcloud Germany
A comprehensive security concept that meets the highest standards is crucial to ensure data sovereignty. Biometric access controls, advanced video surveillance and strict access restrictions are just some of the features that ensure Trusted Zones. In addition, dedicated hard disk destruction areas ensure the protection of central and sensitive programs and data against disclosure, modification, contamination and espionage.
With regard to data protection, it is important to note that data hosted within the EU - in contrast to the offerings of international hyperscalers such as Azure, Google or Amazon - is subject exclusively to European law and the GDPR. Data sovereignty vis-à-vis non-European, extraterritorial laws can thus be guaranteed.
Building their own AI cloud offers companies several advantages:
- Powerful cloud and software solutions that can support and scale machine learning models.
- Easy implementation of artificial intelligence thanks to user-friendly services and platforms.
- Potential cost savings compared to known hyperscalers through optimized resource management.
- Ensure data sovereignty and compliance through hosting within the EU and support that adheres to the strict rules of the GDPR.
To achieve the best results, it is essential to develop a business strategy focused on the use of new technologies such as AI and data-driven learning. Such an investment can lead to significant benefits, such as accelerating innovation, improving customer service and generating new business models.
Conclusion
Working with us as an AI vendor enables the straightforward integration of artificial intelligence into cloud offerings. The focus is on compliance with the GDPR and cost efficiency. The result is an innovative and powerful AI Cloud that can be used to develop and implement AI and machine learning models.
For the implementation of this AI platform, our partners with the relevant industry expertise are at your side. If you are interested in a non-binding discussion with a consulting or implementation partner from your industry, we will be happy to help you establish the right contact.
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