Konfuzio Chat is a product of Helm & Nagel GmbH
Konfuzio Chat
Guidelines & legal information
At Konfuzio, we are committed to protecting your privacy. This Usage and Privacy Policy explains how we collect, use and protect your information when you use our chatbot, which is trained on data from user websites. By using Konfuzio Chat, you agree to the policy.

Data collected by us
We collect public data from user websites by crawling and indexing the content of their website. This data is used to train our chatbot to provide more accurate and relevant answers to users. We do not classify or store any personal information such as names, email addresses or phone numbers. However, we may collect information about users' interactions with our chatbot, such as chat logs, requests and conversations.
Our use of your data
We use the information collected from users' websites to increase the performance of the chatbot and improve our service. We do not share user information with third parties or use it for marketing purposes. The information collected is only used to train the chatbot and to provide our service to users.
Data Privacy
We take appropriate technical and organizational measures to protect user information from unauthorized access, alteration, disclosure or destruction. We use industry-standard encryption to protect all communications with our servers.
If you have any questions or concerns about our privacy policy, please contact us via the Contact Form.
Deregistration and deletion of data
Users can unsubscribe from our service at any time by removing the chatbot script from their website. We will also delete all data collected from their website upon request.
Changes to this privacy policy
Helm & Nagel GmbH reserves the right to change this privacy policy at any time. If changes are made, we will notify our users by e-mail or by posting a notice on our website.
Google ReCaptcha
We integrate the function for recognizing bots, e.g. for online form entries ("ReCaptcha") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
- Privacy policy https://www.google.com/policies/privacy/
- Opt-Out https://adssettings.google.com/authenticated
Terms of use
By accessing or using the Konfuzio Chat App available at chat.konfuzio.com you agree to the following terms of use.
If you do not agree to these terms, you may not access or use the app.
Use of the Llama model
When using the Llama model (Llama-3.1-8B) hosted by Konfuzio, your data will be processedyour data will be processed exclusively by Konfuzio and transmitted only to Konfuzio's servers, all of which are located entirely in Germany.
Llama 3.1 is licensed under the Llama 3.1 Community License, Copyright © Meta Platforms, Inc. all rights reserved. They are therefore subject to the terms and conditions set forth in the Llama 3.1 Community License.
It is your responsibility to read and understand the linked Llama Community License.
Use of OpenAI models
If you choose to use the OpenAI models, including GPT-3.5-Turbo, GPT-4 or GPT-4-Turbo, in this app, your data will be transmitted to OpenAI's interface (API) to be processed by the selected model.
Data transmission and processing
This includes all text entries, queries or other data that you enter when interacting with your chatbot.
- Data processing
The data that you send to the OpenAI models via the app is used exclusively to generate responses and is processed in accordance with the Privacy policy and terms of use of OpenAI. OpenAI may log and store this data to improve model performance, ensure compliance with usage policies and for other purposes as described in the Documentation. - Responsibility of the user
You are responsible for ensuring that any data you provide to the OpenAI Models complies with all applicable laws, including data protection regulations. You should avoid sending sensitive, personal or confidential information unless you understand and accept the risks involved. - Compliance
By using the OpenAI models, you declare that you agree to the OpenAI usage guidelines which include restrictions on the creation of harmful content, misuse of the API and other prohibited activities.