Agile Working - Tackling Scrum, Kanban and co. more efficiently with AI

In order to meet constantly changing market requirements and customer expectations, companies must constantly re-evaluate their processes and products. One possible approach to this is agile working. Starting out as a system for software developers, agile is now a proven concept for innovation, high product quality and customer satisfaction.

We will show you which agile principles and methods you should know, the advantages and disadvantages of this way of working and why artificial intelligence now plays a crucial role in agile working.

The most Important in a Nutshell

  • Important principles of agile working include constant adaptation to new requirements and regular communication between all project participants.
  • Widely used agile working methods include Scrum and Kanban.
  • The advantages of agile work include higher product quality, faster market launches and more satisfied customers.
  • Disadvantages of agile working methods include possible acceptance problems within the organization or the new demands on employees.
  • Konfuzio is your powerful partner for agile processes. The application automatically analyzes data from documents so that you can efficiently determine customer expectations and market requirements. Let one of our experts advise you now on how you can use Konfuzio for your company.

Agile Working - Definition

Agile working is a flexible and iterative approach to projects and tasks that is based on collaboration, rapid adaptation to change and continuous improvement. It emphasizes short development cycles, regular feedback and the involvement of all team members. Through clear communication and adaptability, agile working enables efficient project management, promotes innovation and ensures a faster response to customer needs. Agile methods, such as Scrum and Kanban, are widely used in many industries - for example in the software development - and offer an alternative, dynamic way of working compared to traditional, rigid approaches.

agile working principles

Agile Working - 10 important Principles

The origin of the agile way of working lies in the so-called agile manifesto. This was created in 2001 by a group of software developers and serves as the basis for agile working methods. The agile manifesto sets out 4 fundamental values and 12 principles of agile working. If these approaches are transferred to today's corporate world, 10 important principles of agile work can be identified:

1. Costomer satisfaction through continuous delivery of valuable products

The main objective is to ensure customer satisfaction through the regular and early provision of functional products or services that are in demand. This enables rapid feedback and continuous adaptation to customer requirements.

2. Welcome change - even late in the project

Agile teamwork accepts changes in requirements - even late in the development process. This makes it possible to react flexibly to new findings and changing customer needs in order to create optimal solutions.

3. Delivery of functional products at short intervals

Thanks to short development cycles (sprints), companies regularly deliver functional products. As the origins of agile working lie in the IT sector, this is particularly true for software. The iterations enable teams to react quickly to feedback, rectify errors and continuously improve quality.

4. Collaboration between developers and stakeholders

Close collaboration between developers, customers and other stakeholders promotes clear communication. This open interaction supports a shared understanding of requirements and contributes to successful implementation.

5. Teams and interactions before processes and tools

The agile way of working emphasizes the importance of teamwork and personal interaction. The focus is on promoting effective communication and collaboration - instead of relying exclusively on processes and tools.

6 Functioning products as the main measure of progress

Success is measured by how well the finished product works. This pragmatic approach focuses on tangible results and aims to create real value for customers.

7. Sustainable pace of work for developers

Agile teams strive for a sustainable pace of work that they can maintain over longer periods of time. This promotes long-term productivity and prevents exhaustion in the development team.

8. Continuous improvement

Agile working strives for continuous improvement through regular retrospectives and adjustments to processes. Teams reflect on their experiences and optimize their working methods for greater efficiency and quality.

9. Simplicity of design

The emphasis on simplicity aims to avoid unnecessary complexity. Agile teams prefer clear, easy-to-understand solutions that are easier to maintain and expand.

10. Self-organized teams

Agile teams are self-organized and autonomous. This autonomy enables members to react flexibly to challenges, prioritize tasks and optimize the way the team works.

Agile Working - 6 frequently used Methods

In order to implement the principles of agile working, several methods for agile working have emerged over the years. These are among the most frequently used:


Scrum is an iterative and incremental agile method based on close team collaboration. It divides work into short iterations (sprints) and emphasizes regular meetings for planning, review and adjustment. Agile working with Scrum is used in software development, among other areas. However, companies also use the Scrum principles in other areas such as marketing or product management. Teams use the agile working method to create transparent work processes and react flexibly to changes.


Kanban is a visual method for managing and optimizing workflows. On a Kanban board, companies visualize tasks in different phases to track progress and identify bottlenecks. Kanban is often used for IT projects and customer service teams. It enables continuous delivery and prioritization of tasks, allowing teams to respond flexibly to changing requirements.

Extreme Programming (XP)

Extreme Programming (XP) focuses on software development and emphasizes practices such as pair programming, test-driven development (TDD) and continuous integration. Companies use XP in software development to improve the quality of code and respond to rapid changes in requirements. It promotes teamwork and the continuous Improvement of processes.

SAFe - Scaled Agile Framework

SAFe is a framework for scaling agile methods at company level. It enables the application in large organizations, with different agile teams working together. Large organizations use SAFe to coordinate agile practices across different teams and departments. It facilitates the integration and scaling of agile methods in complex organizations.

Feature-Driven Development (FDD)

FDD is an iterative and incremental method that focuses on the development of functions and features. It emphasizes the regular delivery of functional parts of the product. Companies use FDD in software development projects to focus on clear, well-defined functions. It enables step-by-step development and improves the visibility of project progress.

Dynamic Systems Development Method (DSDM)

DSDM is an agile methodology that emphasizes the delivery of high-quality systems within fixed timeframes. It promotes close collaboration between developers and business stakeholders. Companies in various industries use DSDM to manage projects with clear timeframes and budgets. It supports continuous adaptation to changing requirements during the development process.

agile working benefits

Agile Working - Advantages

There are many reasons for agile working. After all, this way of working makes processes fundamentally leaner, more flexible and more customer-oriented. In detail, the advantages of agile working look like this:

Faster time to market

Agile working methods enable faster development and implementation of products or services. Short development cycles allow companies to react quickly to market requirements and introduce innovations faster.

Practical example: A software company uses agile working with Scrum to implement new functions in its product every two weeks. This makes it possible to implement customer requests promptly and react quickly to changes in the market.

Higher customer satisfaction

The agile way of working relies on continuous customer feedback and adaptation to changing customer requirements. This leads to products and services that better meet the needs of customers.

Practical example: An e-commerce company uses Kanban to continuously incorporate customer feedback into the development process. In this way, it continuously improves its platform and increases customer satisfaction.

Flexibility and adaptability

Agile teamwork makes it possible to react flexibly to changes in requirements, technologies or market conditions. This increases the company's adaptability in a constantly changing business environment.

Practical example: A car manufacturer applies lean-agile principles in order to react flexibly to new technologies and changing customer preferences. This enables them to quickly integrate innovative functions into their vehicles.

Better quality of products and services

Agile working places great emphasis on continuous improvement, test-driven development and regular reviews of key pillars such as Business Logic and application logic. This leads to higher product or service quality.

Practical example: A software development team uses Extreme Programming (XP) and test-driven development to ensure that each section of code is tested regularly. This leads to higher code quality and reduces the number of errors in the software.

Better collaboration and communication

The introduction of agile working promotes close collaboration between team members, stakeholders and other departments. Regular communication improves the understanding of requirements and promotes effective cooperation.

Practical example: A marketing team uses Scrum to plan campaigns. Regular meetings promote the exchange of ideas, enabling the team to work better together and develop creative solutions.

Higher employee motivation

The agile way of working emphasizes self-organized teams and the involvement of team members in decision-making processes. This contributes to higher employee motivation and satisfaction.

Practical example: An IT company uses agile principles to involve employees in the decision-making process regarding the functions of software. The increased autonomy and influence lead to higher employee motivation.

Reduced risks

Incremental development and early customer feedback allow companies to identify potential problems at an early stage. This minimizes the risk of project deviations and cost overruns.

Practical example: A construction project team uses Scrum to plan a new office complex. By regularly reviewing and adapting the construction plan, it identifies potential errors at an early stage and corrects them. This saves the company expensive rework later on.

Agile working - Disadvantages

Agile offers many advantages, but companies should be aware of the disadvantages of agile working before introducing the principles:

Difficulties with scaling

Agile working is often tailored to small to medium-sized teams. Scaling up to larger projects or companies can pose challenges. As a rule, corporations therefore rely on agile methods such as SAFe.

Example: A company decides to implement agile methods at all levels of the business, but coordination and collaboration between many teams proves to be a complex challenge. This can lead to difficulties in scaling.

High need for communication

The principles of agile working require close collaboration and constant exchange, which requires employees to be highly communicative. Companies should prepare their teams for this.

Example: In an agile team, members have to hold regular meetings to discuss progress and remove obstacles. This requires time and resources that they cannot use for their work on the product.

Lack of documentation

Agile methods place less emphasis on comprehensive documentation. This can be a problem for the traceability of projects and the induction of new team members. 

Example: In a complex agile software project, teams create documentation that is short and concise. This leads to challenges when it comes to maintaining an understanding of the system or training new team members.

Acceptance problems within the organization

The introduction of agile methods may require a cultural change in the organization, which may be met with resistance.

Example: In a company with traditional management structures, the introduction of agile working means that employees find it difficult to break away from hierarchical structures.

New requirements for team members

One problem with agile working that companies encounter, especially when introducing the principles: Agile requires employees to be willing to learn new skills and proactively participate. 

Example: In a scrum team, members not only have to fulfill their specific tasks, but also regularly interact with other team members and make decisions together, which places higher demands on their skills and availability.

agile working with ki

Agile Working with AI - how it works

Agile working constantly deals with new market requirements and customer needs. This way of working enables innovative products and services to be produced more quickly. However, this requires companies to evaluate large amounts of information on a daily basis. To simplify this, artificial intelligence has established itself in everyday agile work. And it's no wonder: AI helps companies to analyze the mass of data efficiently and intelligently. In practice, these are just some of the areas in which it is used:

Production and manufacturing

AI enables agile production planning, maintenance prediction and quality control, resulting in more efficient and adaptable processes.

Example: An automotive manufacturer uses AI to analyze sensor data in real time. The agile response to potential failures enables maintenance work to be planned flexibly and production capacity to be used optimally.


AI promotes agility in retail by personalizing customer interactions and flexibly adjusting stock levels based on real-time data.

Example: An online retailer uses AI to analyze the behaviour of shoppers. The agile use of this data enables personalized offers and quick adjustments to changes in demand.

Information technology

In the IT industry, AI supports automated error detection and rectification, minimizing downtimes and enabling agile responses to security incidents.

Example: A technology company implements AI-supported monitoring of IT system logs. The agile identification of suspicious activities makes it possible to take immediate measures to improve security.

Financial services

AI enables an agile response to changing security threats in the financial sector. By automatically analyzing large volumes of data, financial institutions are able to react quickly to cases of fraud and adapt security measures in an agile manner.

Example: A bank uses AI to monitor transaction data in real time. The agile analysis makes it possible to react immediately to suspicious activities and make adjustments to the security protocols.

How Konfuzio makes Agile Working more efficient and error-free

Companies need powerful AI to efficiently analyze the enormous amounts of data required for agile working. Konfuzio is a German provider that combines various pioneering AI technologies. These include, among others, Machine Learning, natural language processing and Deep Learning,.

Konfuzio is on Document Intelligence specialized. This means that the tool makes it possible to extract and analyze crucial information from any type of document. This makes it ideal for efficient data evaluation for agile working in all industries.

With Konfuzio, companies therefore not only automate the determination of relevant data, but also optimize data-driven decision-making for agile projects.

Possible fields of application for AI show just how powerful and versatile Konfuzio is:

Data analyses and forecasts

Konfuzio enables the automated extraction of information from unstructured data, such as customer feedback from surveys, reviews and social media or analytics from websites and apps. In addition, companies can use Konfuzio to analyze this data according to their own criteria and identify patterns in order to create accurate forecasts for financial flows, demand trends or supply chain changes.

Automation of repetitive tasks

Konfuzio automates the capture and processing of data from documents, eliminating the need for manual data entry and processing. This not only speeds up the work process, but also reduces human error.

Real-time feedback

By quickly extracting and analyzing customer queries or feedback from documents, companies gain real-time insights with Konfuzio. This makes it possible to react quickly to customer needs, improve products and increase customer satisfaction.

Process optimization

Konfuzio helps to optimize business processes by making data flows more efficient. For example, companies use the application in accounting to automatically check and post invoices. This saves time and minimizes the error rate.

Personalized customer interaction

Konfuzio supports companies in analyzing customer preferences and behaviour from documents. This makes it possible to create personalized offers and adapt marketing strategies accordingly in order to react more quickly to changing customer requirements.

Risk Management

Konfuzio helps to identify risks at an early stage by analyzing contracts and legal documents for potential risk factors. This enables companies to take proactive measures to minimize legal risks.

Team collaboration

Konfuzio supports team collaboration by enabling the easy exchange of extracted information so that teams are able to work together on documents, monitor progress and respond quickly to changes in projects.

Talk to one of our experts now and find out how you can use and benefit from Konfuzio for your agile projects!

Contact Konfuzio now!

Jan Schäfer Avatar

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